How Godz Casino Handles Your Data: Privacy Policy

This policy applies to everyone who plays at Godz from Canada. It sets out what data we collect, when we collect it and what we do with it. We kept it in plain language, with one rule per sentence where possible.

Data we collect and when

Most of your data reaches us at two points: sign-up and verification.

How we use your data, including KYC checks

We ask for ID right after Godz casino registration, before your first deposit. Skipping this and playing first is tempting. A late check, though, would hold a win until your documents clear.

Once your documents are approved, we do not request them again at payout. The only exception is a legal requirement, such as an anti-money-laundering review.

• Open and protect your account
• Confirm you meet the legal age to play
• Process deposits and withdrawals
• Detect fraud and misuse of bonuses
• Answer your support requests
• Meet our legal and regulatory duties

Storage, sharing and retention

Your data travels over encrypted connections. Access is limited to staff who need it for a specific task.

We share data only with payment providers, game providers, verification partners, and with regulators and authorities when the law requires it. We do not sell your data.

If you request account deletion while a withdrawal is pending, we complete the payout first. Records the law obliges us to keep stay stored, and the rest is removed.

Your rights as a Canadian player

Your rights come from PIPEDA and applicable provincial law, including Quebec Law 25.

• Access the data we hold about you
• Correct data that is wrong or outdated
• Ask for deletion where the law allows it
• Withdraw consent, for example for marketing emails
• Complain to the Office of the Privacy Commissioner of Canada or your provincial regulator

If you withdraw consent for marketing emails, your account keeps working as before.

Cookies and how to contact us

Cookies keep you logged in and remember your settings. You can block or delete them in your browser. Some features, such as staying logged in, may stop working without them.

To reach us, open live chat in your account or write to the email listed on our contacts page.

Our site also has a contact form. You need to tick the consent box before a message can be sent. The name, email, subject and text you enter are passed to the operator of our network of sites. This operator is a separate party acting as a data processor. The site itself does not keep your message after delivery.

• Your message is used only to review it and reply to you.
• Your IP address is not stored. Only an irreversible hash of it is used to block abuse.
• Attachments are not accepted through the form.
• Links and contact details in your message are hidden automatically for security.
• Messages are kept for up to 180 days. After that, name, email and text are deleted, and only anonymised statistics remain: subject, language and date.

To find out what data we hold about you, or to ask for its deletion, use the same form with the subject “Privacy / data request”.

Write your privacy request from the email linked to your account. It lets us match the request to you without extra questions.

When we change this policy, we update the date shown under the page title.

Check it yourself: before your first deposit, ask live chat which documents your verification needs, and save the reply.